Program Manager, Restorative Justice

Washington, District of Columbia, United States | Full-time



TITLE: School-Based Restorative Justice Program Manager REPORTS TO: Programs Director

Organization:  Access Youth is a non-profit organization that is committed to increasing graduation rates by addressing the top reasons students are pushed out of school -- unexcused absences and behaviors that lead to suspension. 

Our mission is to keep vulnerable youth in school and out of the justice system through mediation, restorative justice and positive youth development

Restorative Justice in Schools Program

The Restorative Justice in Schools Program is designed to provide students with the motivation, support, and resources they need to improve their behavior and school achievement. Incorporating key principles of restorative justice and mediation as well as evidence-based approaches 

The goal of the program is to reduce suspensions, improve school culture and improve educational outcomes for students attending under-resourced schools.  AYI currently serves 500 students annually through this program.

Position Overview: Each Restorative Justice in Schools Program Manager develops, delivers, and manages the school-based Program at a Washington, DC middle school or high school. Delivery is accomplished by addressing behavior-related issues, through mediations, coaching, the use of incentives, and life skills instruction.


  • Experience in restorative justice
  • Experience working in an urban school setting.
  • Experience in program design, management, and evaluation
  • Strong communication and relationship-building skills, including the ability to work with a diverse student and adult population.
  • Experience in data collection, analysis, and reporting to assist in making informed programmatic decisions.
  • Knowledge and familiarity with Microsoft Office, including Excel, Word, and Outlook



  1. Equity:
  2. Adaptability:
  3. Teamwork:
  4. Professionalism:


Essential Duties and Responsibilities:

  1. Each position is full-time and based in a Washington, DC public middle school.
  2. Receive referrals, conduct intake, and schedule mediations and coaching.
  3. Schedule one-on-one meetings with the student and his or her family to start building a relationship and to determine student's immediate needs.
  4. Receive referrals, conduct intake, and schedule support meetings and mediation.
  5. Work with students on an ongoing basis to monitor their compliance with all mediation plans.
  6. Build trust, rapport, and communication with students and families in the program.
  7. Work with school attendance team to integrate our programming with their requirements.
  8. Conduct support meetings with students using proven mediation skills and principles.
  9. Make referrals to other school- or community-based services, when appropriate
  10. Track and maintain case information, data, and case management database.
  11. Conduct evaluations and track evaluation results.
  12. Complete monthly, quarterly and annual program reporting
  13. Ensure effective program management, implementation, evaluation and outcome delivery.
  14. Create and sustain collegial relationships with principals, counselors, and other school personnel as Access Youth’s primary on-site representative.
  15. Serve as an articulate spokesperson for all program activities & Access Youth programs.
  16. Assist Programs Director and Executive Director to develop and improve existing activities and service management systems.
  17. Collaborate with program organizational colleagues.